Shipping and Delivery

Orders within Australia over $2000 receive Free Delivery

We have devised a guide for flat rate delivery charges for our customers across Australia and New Zealand.

**Due to Covid-19, shipping charges and delivery times may differ from this guide, due to increase in prices from courier companies Interparcel, DHL and Australia Post, etc.**

Delivery Rates, Australia Wide

Order Value Delivery Charge
$2000 and over Free Delivery
$1500 and over $45 Flat Rate
$1000 and over $40 Flat Rate
$600 and over $35 Flat Rate
$400 and over $30 Flat Rate

International Delivery Rates, New Zealand Wide

Order Value Delivery Charge
$2000 and over Free Delivery
$1500 and over $150 Flat Rate
$1000 and over $135 Flat Rate
$600 and over $115 Flat Rate
$400 and over $100 Flat Rate

Packaging

To package your order, The Italian Closet uses non-branded recycled boxes. These are donated or purchased from a local W.A. animal charity and all profits go to https://www.dogadoption.org.au/ We are thrilled support their worthwhile cause.

It is a conscious decision by The Italian Closet to not individually package each item in plastic for environmental reasons, and we also always use recycled boxes and plastic or tissue for lining orders. Our orders are always packed folded and as tightly as possible to minimise movement in shipping and delivering garments ready to hang with a light steam

Delivery Method

Our preferred courier service is Interparcel for domestic, and DHL for international. Once your order has been dispatched from our warehouse, you’re welcome to track its progress via www.interparcel.com.au or www.dhl.com.au.

Delivery Time Frame

When orders are dispatched, customers will receive an email/text to confirm that the order is on its way, and giving an approximate date or arrival.

Deliveries are usually received between 3-7 days for domestic and 7-14 days for international.

The Italian Closet will endeavour to ship all in-stock products within one-three business days. In the case of out of stock products, customers will be notified and items will be placed on backorder where possible.

Please keep in mind that The Italian Closet is based in Perth, Western Australia. This adds at least two extra days onto the estimated delivery date for parcels being delivered by Australia Post and freight companies.

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